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NAHQ CPHQ (Certified Professional in Healthcare Quality) exam is a globally recognized certification for healthcare quality professionals. It is designed to test the knowledge, skills, and abilities of individuals in the field of healthcare quality management. CPHQ Exam is offered by the National Association for Healthcare Quality (NAHQ) and is considered the gold standard in healthcare quality certification.
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NEW QUESTION # 426
A patient safety manager is asked to recommend the best action to reduce medication errors at a hospital.
Which of the following is the most appropriate next step?
Answer: B
Explanation:
The most appropriate next step for the patient safety manager in reducing medication errors is to drill down on the data to identify trends before making recommendations. Understanding the underlying causes and patterns of medication errors through data analysis is essential for developing targeted and effective interventions. By identifying trends, the safety manager can focus on the specific areas that need improvement, ensuring that any actions taken are evidence-based. Re-educate the nursing staff on correct medication administration procedures (A): Education may be necessary but should be informed by an understanding of the root causes of errors.
Conduct research on implementation of a bar code medication administration system (B): This could be a potential solution, but it should follow a thorough analysis of error trends.
Ask the unit managers to counsel staff following medication errors (C): This addresses individual errors but does not tackle systemic issues that may be identified through data analysis.
Reference
NAHQ Body of Knowledge: Data Analysis in Patient Safety
NAHQ CPHQ Exam Preparation Materials: Medication Error Reduction Strategies
NEW QUESTION # 427
A quality professional is creating a training session for clinical leaders about quality improvement. Which of the following should be incorporated into the training?
Answer: D
Explanation:
In a quality improvement training session, it is essential to give participants the opportunity to practice what was taught. This hands-on approach helps reinforce learning, allows participants to apply concepts in a real or simulated environment, and ensures that they are better prepared to implement quality improvement initiatives in their own work settings.
* Limit discussion on case studies from external organizations (A): Case studies are valuable for illustrating concepts and should not be limited.
* Introduce complex concepts first to allow time for understanding (C): It is generally better to start with basic concepts and gradually introduce more complex ideas.
* Explain quality improvement roles for leaders at all levels (D): While important, this is a part of the training content but not the primary focus for effective learning compared to practice opportunities.
References
* NAHQ Body of Knowledge: Education and Training in Quality Improvement
* NAHQ CPHQ Exam Preparation Materials: Effective Training Methods
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NEW QUESTION # 428
A healthcare system has multiple medical clinics across a large geographic area. What is the best way to deliver education to assure continuous survey readiness?
Answer: C
Explanation:
In a healthcare system with multiple medical clinics across a large geographic area, the best way to ensure continuous survey readiness is to conduct "train the trainer" sessions with clinic managers. This method leverages the expertise of clinic managers, who can then disseminate the training and knowledge to their respective teams. It ensures consistency across clinics, allows for local adaptation, and facilitates ongoing readiness. Clinic managers are in a good position to monitor compliance and provide just-in-time training as needed.
* Mandatory modules on accreditation standards (B): While useful, this method may not be as effective in ensuring consistent and practical application across multiple sites.
* One-on-one sessions with noncompliant employees (C): This approach is resource-intensive and reactive rather than proactive.
* Just-in-time training to the highest risk clinics (D): While this can be effective in specific situations, it does not provide a comprehensive approach to continuous readiness across all clinics.
References
* NAHQ Body of Knowledge: Training and Education in Healthcare Quality
* NAHQ CPHQ Exam Preparation Materials: Ensuring Continuous Survey Readiness
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NEW QUESTION # 429
A performance improvement council has been directed to set up a communication plan for spreading an innovative telehealth program throughout the healthcare system.
Which of the following groups must the council include in the communication plan?
Answer: A
NEW QUESTION # 430
Face validity is based on the logical relationship among variables (or questions) and refers to the extent to which a
scale measures the structure, or theoretical framework, it is designed to measure (e.g., satisfaction).
Answer: B
NEW QUESTION # 431
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