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>> Salesforce-AI-Associate Pass Exam <<
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NEW QUESTION # 13
A marketing manager wants to use AI to better engage their customers.
Which functionality provides the best solution?
Answer: C
Explanation:
"EinsteinEngagement provides the best solution for a marketing manager who wants to use AI to better engage their customers. Einstein Engagement is a feature that uses AI to optimize email marketing campaigns by providing insights and recommendations on the best time, frequency, content, and subject lines to send emails to each customer. Einstein Engagement can help increase customer engagement, retention, and loyalty by delivering personalized and relevant messages."
NEW QUESTION # 14
Which statement exemplifies Salesforces honesty guideline when training AI models?
Answer: C
Explanation:
Explanation
"Ensuring appropriate consent and transparency when using AI-generated responses is a statement that exemplifies Salesforce's honesty guideline when training AI models. Salesforce's honesty guideline is one of the Trusted AI Principles that states that AI systems should be designed and developed with respect for honesty and integrity in how they work and what they produce. Ensuring appropriate consent and transparency means respecting and honoring the choices and preferences of users regarding how their data is used or generated by AI systems. Ensuring appropriate consent and transparency also means providing clear and accurate information and documentation about the AI systems and their outputs."
NEW QUESTION # 15
What role does data quality play in the ethical us of AI applications?
Answer: B
Explanation:
"High-quality data is essential for ensuring unbiased and fair AI decisions, promoting ethical use, and preventing discrimination. High-quality data means that the data is accurate, complete, consistent, relevant, and timely for the AI task. High-quality data can help ensure unbiased and fair AI decisions by providing a balanced and representative sample of the target population or domain. High-quality data can also help promote ethical use and prevent discrimination by respecting the rights and preferences of users regarding their personal data."
NEW QUESTION # 16
What can bias in AI algorithms in CRM lead to?
Answer: B
Explanation:
Explanation
"Bias in AI algorithms in CRM can lead to ethical challenges in CRM systems. Bias means that AI algorithms favor or discriminate certain groups or outcomes based on irrelevant or unfair criteria. Bias can affect the fairness and ethics of CRM systems, as they may affect how customers are perceived, treated, or represented by AI algorithms. For example, bias can lead to ethical challenges in CRM systems if AI algorithms make inaccurate or harmful predictions or recommendations based on customers' identity or characteristics."
NEW QUESTION # 17
Which Einstein capability uses emails to create content for Knowledge articles?
Answer: C
Explanation:
"Einstein Generate uses emails to create content for Knowledge articles. Einstein Generate is a natural language generation (NLG) feature that can automatically write summaries, descriptions, or recommendations based on data or text inputs. For example, Einstein Generate can analyze email conversations between agents and customers and generate draft articles for the Knowledge base."
NEW QUESTION # 18
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The modern Salesforce world is changing its dynamics at a fast pace. To stay updated and competitive you have to learn these technological changes. With the one Salesforce Certified AI Associate Exam (Salesforce-AI-Associate) certification exam you can do this easily. The Salesforce Certified AI Associate Exam (Salesforce-AI-Associate) certification exam offers a unique and quick way to learn new in-demand expertise and enhance your knowledge.
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